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Jeffrey B
Jeffrey B, Specialist
Category: Computer
Satisfied Customers: 6265
Experience:  ICT Support 1/2/3/ Line at Peopleware
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I'm trying all my best to get on to my account I've tried to

This answer was rated:

I'm trying all my best to get on to my account I've tried to reset my password ***** want let me
JA: The Computer Expert can help you recover your account. Are you still logged into this account on any other devices?
Customer: Yes
JA: Are you logged into your account on any other devices?
Customer: No
JA: Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.
Customer: No that i can remember

Hello, my name is***** the technician assigned to your question about your account, lets get started! I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

which account do you want to reset? a gmail account?

Kind regards,

Jeffrey

Customer: replied 7 days ago.

understood, thank you

To get a verification code, first confirm the phone number you added to your account •••••••••75.

is that a valid number?

Kind regards,

Jeffrey

Jeffrey B and 4 other Computer Specialists are ready to help you

click this link on the pc to remotely connect:https://join.zoho.eu/5021720777

how are you going?

Kind regards,

Jeffrey

Customer: replied 7 days ago.
Good morning I'm still having problems sign in when I'm asked to sign in

good morning,

may i remotely connect to your pc?

Kind regards,

Jeffrey

Customer: replied 6 days ago.
Good evening I'm still having problems with my sky having problems with the signal and then the voice goes my internet working fine do you have any idea what could be the problem please

understood, thank you

tried to remove the power of the router for 1 minute?

Kind regards,

Jeffrey