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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Engineer
Category: Consumer Electronics
Satisfied Customers: 151
Experience:  Computer Science Engineer and electronic enthusiast for more than 10 years.
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My washing machine Bush F721Qw start button is flashing but

Customer Question

My washing machine Bush F721Qw start button is flashing but the load inside has stopped. I am unable to open the door or continue with the cycle.
Submitted: 4 months ago.
Category: Consumer Electronics
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 4 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 4 months ago.
Hi I have been trying to upload a photo of the machine but isn’t successful. Are you able to confirm if you are awaiting anything further from me to proceed?
Expert:  JamesI replied 4 months ago.
Is the start button flashing steady of flash x times then repeating?
Customer: replied 4 months ago.
It is constantly flashing
Customer: replied 4 months ago.
Seems to be flashing faster now than earlier today
Customer: replied 4 months ago.
Hi James are you able to offer the next step in order to resolving this issue?
Expert:  JamesI replied 4 months ago.
To confirm water is still in the drum and the drum is locked?
Customer: replied 4 months ago.
it seems to have stopped midcyle and I only noticed this morning when I logged this call.
Expert:  JamesI replied 4 months ago.
Ok what happens if you set the wash to a drain only cycle 11 o’clock on the dial
Customer: replied 4 months ago.
I have set it to drain and pressed start/pause buttons this button remains red but nothing happens on the machine?
Customer: replied 4 months ago.
The person allocated to this case James’s is now showing as offline is this being picked up by someone else???
Customer: replied 4 months ago.
I can confirm that after setting to drain and the steady light remaining on start it is now reverted back to a fast flashing light.
Customer: replied 4 months ago.
Please may I request a refund please I have not received a solution and the person who was handling the case appears to be offline. Many Thanks
Expert:  JamesI replied 4 months ago.
I will opt out as I can’t provide the immediate response your seeking.