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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Engineer
Category: Consumer Electronics
Satisfied Customers: 154
Experience:  Computer Science Engineer and electronic enthusiast for more than 10 years.
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I have downloaded ebooks from amazon prime to kindle and at

Customer Question

I have downloaded ebooks from amazon prime to kindle and at first they were alright but now the screen print has gone very large and I cannot readthem
Assistant: When did you last charge your e-reader?
Customer: This is on my tablet and it is almost fully charged, Is this what you mean
Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?
Customer: Not quite sure how to do this
Assistant: Anything else you want the E-reader Expert to know before I connect you?
Customer: I have synapptic on my tablet which is for the blind, so I find it difficult to manage
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Nicola-mod replied 6 months ago.
Hello,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Nicola
Expert:  Joel Kalman replied 6 months ago.

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Expert:  Joel Kalman replied 6 months ago.

Do you have a Kindle PaperWhite or Kindle Fire reader or do you have a Kindle app on another tablet?

What are the make and model of your device?