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Viet - Tech
Viet - Tech, Technician
Category: Consumer Electronics
Satisfied Customers: 44836
Experience:  Troubleshoot all consumer electronics devices.
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My kindle is locked up and I can’t get out of an apparent

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My kindle is locked up and I can’t get out of an apparent loop
JA: What's the brand and model of your product?
Customer: Kindle. As it is locked I can’t discover other than it is paper white
JA: What have you tried so far with your Kindle?
Customer: Switching it on and off and attempting to swipe it open
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No I thanks

Hi,
I'm sorry about the issue. Please press and hold the Power on / off button on your Kindle for about 45 seconds, then turn it back on and check.

- Does that work? Does that do anything? What's showing on your Kindle's screen now?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

Viet - Tech and 2 other Consumer Electronics Specialists are ready to help you