Electronics Repair Questions? Ask an Electronics Technician
Hi there and welcome
What exactly happens when you try to connect it to the internet?
Please let me know
Ok, on which device are you trying to set it up with?
Ok, on your phone go to settings, wireless and connect to the wireless network of the echo
Then try to set it up
Let me know how you go please
It will have the word Echo or Alexa in it, it differs for the rest but will have the word echo in it
Do you have the Alexa app installed on your phone?
ok, in the app
Once you're logged in, select the horizontal bars on the top left corner of the screen to pull up the menu.
Choose the Echo device you're setting up.
Select the device from the list.
Let me know how you go
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Which model Echo do you have?
unplug the echo, wait 1 minutes, connect the power and see if the app then finds the echo please
Let me know the results please
ok, but that was when you left for a few hours, else every question was replied by me no longer than 4 minutes...
anyway, glad its working