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Engineer John C.
Engineer John C., Engineer
Category: Consumer Electronics
Satisfied Customers: 154
Experience:  Computer Science Engineer and electronic enthusiast for more than 10 years.
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The blue light is continual. will not stop, amazon eu

Customer Question

The blue light is continual. will not stop
JA: What's the brand and model of your product?
Customer: amazon eu l-2338
JA: What have you tried so far?
Customer: Everything I have got the app but that does not help
JA: Which software or app can I help with?
Customer: Alexa
JA: What have you tried so far with your software?
Customer: Everything that the handbook suggest.
JA: Anything else you want the Software Expert to know before I connect you?
Customer: I am stupid
Submitted: 3 months ago.
Category: Consumer Electronics
Expert:  Nicola-mod replied 3 months ago.
Hello,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Nicola
Expert:  *ElectronicsTech replied 3 months ago.
Have you downloaded the Alexa app to your tablet or mobile device?