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Engineer John C.
Engineer John C., Engineer
Category: Consumer Electronics
Satisfied Customers: 154
Experience:  Computer Science Engineer and electronic enthusiast for more than 10 years.
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Keep getting into account with my address but not my

Customer Question

keep getting into account with my address but not my account
JA: Just to clarify, what device or product are you trying to access?
Customer:***@******.*** keeps telling me I have no orders in last months and I have had a least one order every week
JA: What's the brand and model of your product?
Customer: HP Pavlion
JA: What have you tried so far?
Customer: have tried umteem times to sign in but get no order placed
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: have changed my email address in the last few weeks old address***@******.***
Submitted: 12 days ago.
Category: Consumer Electronics
Expert:  Richard replied 12 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please tell me on which site you are having this issue?

thank you