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Engineer John C.
Engineer John C., Engineer
Category: Consumer Electronics
Satisfied Customers: 157
Experience:  Computer Science Engineer and electronic enthusiast for more than 10 years.
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I bought "kindle Fire Earbuds for VANTIYAUS" for

Customer Question

I bought "kindle Fire Earbuds for VANTIYAUS" for my Fire HD 10 (7th Generation) but they do not seem to work. No sound at all from the earbuds.
JA: What device or product has sound issues?
Customer: the earbuds
JA: How long have you had your 7TH?
Customer: a few days
JA: What have you tried so far?
Customer: Pug in the earbuds to the sound socket while playing music. Operating the earbud on/off switch.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Nicola-mod replied 2 years ago.
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Expert:  *ElectronicsTech replied 2 years ago.


My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

If you have a cover on the kindle fire remove the cover. It sounds like the earbud jack isn't going in deep enough.