How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Consumer Electronics
Satisfied Customers: 58111
Experience:  Electronics Engineer
32989067
Type Your Consumer Electronics Question Here...
Richard is online now

Had a suspicious phone call ?from you about amazon prime,

Customer Question

had a suspicious phone call ?from you about amazon prime
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: was on my landline***********JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: was on landline
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: their no 014542377814
Submitted: 9 days ago.
Category: Consumer Electronics
Expert:  Richard replied 9 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

This is 100% a scam. This person was not working for Amazon and Amazon would never call you for no reason.
This is what is known as "phone phishing" it is can be a very serious problem if you do let them access your computer.

 

If they call again, please just hangup and do not engage with them.

 

If you need any additional information, please let me know

 

Thank you