Electronics Repair Questions? Ask an Electronics Technician
Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please tell me which model Kindle you have?
If it is the paperwhite, please use the passcode 111222777 to reset it as you need to reset the Kindle to reset the password.
Else please enter the password in incorrectly 5 times and it should then ask you to reset it.
Let me know how you go please