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Jeffrey B
Jeffrey B,
Category: Consumer Electronics
Satisfied Customers: 2399
Experience:  ICT Support 1/2/3/ Line at Peopleware
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My amazon echo has stopped working from yesterday can you

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Hi, my amazon echo has stopped working from yesterday can you help.
JA: What's the brand and model of your product?
Customer: amazon echo
JA: What have you tried so far?
Customer: i have the internet on my computer but on this echo i can't seem to get any response from it, it says on the device not in range,
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: can you connect me, it would be so good if echo could work again.

Hello, my name is Jeffrey, I'm happy to assist you today with your echo , Lets get started!


I'm so sorry for the extended wait time. Do you still need assistance with your issue?


Kind regards,
Jeffrey

Customer: replied 12 days ago.
hi Jeffrey,yes please.
Customer: replied 12 days ago.
ok, long as there is no further charge.

Understood. Thank you,

 

have you gone to:http://alexa.amazon.com

 

 

 

 

 

Kind regards,

 

Jeffrey

Jeffrey B and other Consumer Electronics Specialists are ready to help you
Customer: replied 12 days ago.
i was told you could help so what's going on.

Understood. Thank you,

 

 

Are you on a Windows or a MAC computer?

 

Kind regards,

Jeffrey

 

Understood. Thank you, have you gone to:http://alexa.amazon.com from there follow the steps. Please let me know how this goes. Kind regards,Jeffrey
Customer: replied 12 days ago.
windows

Great!

 

 

have you gone to:http://alexa.amazon.com

 

 

 

 

from there follow the steps.

 

 

 

 

 

 

Please let me know how this goes.

 

 

Kind regards,

 

Jeffrey

Customer: replied 12 days ago.
what's happening are you phoning me.re Rob.

Understood. Thank you,

 

 

have you gone to:http://alexa.amazon.com

 

 

 

 

from there follow the steps.

 

 

 

 

 

 

Please let me know how this goes.

 

 

Kind regards,

 

Jeffrey