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Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 39347
Experience:  Technical expert, from computers to custom home theaters
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I've just purchased a new Hitachi 55ins 55HK25T74U and I

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I've just purchased a new Hitachi 55ins 55HK25T74U and I want to adjust the brightness on it. I know I need to go into menu and choose picture menu, but where is the menu button on the remote control
JA: What device or product does this involve?
Customer: Hitachi 55 ins TV with a rc 43141 remote control
JA: How old is your 55?
Customer: We bought it today. It's about 4 hours old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Don't know how to get menu up on screen
JA: The TV Technician will be able to walk you through that. How long has this been an issue with your 55? What happened right before this?
Customer: As I've just mentioned the TV is only 4 hrs old and we have just set it up
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Rather than a direct menu button, you'll press the home/house button, then go to Settings from there and then you can adjust picture settings including brightness.

 

Thank you,

Nathan

Nathan and other Consumer Electronics Specialists are ready to help you
Customer: replied 11 days ago.
thanks. job done