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Dan T.
Dan T., Master Technician
Category: Consumer Electronics
Satisfied Customers: 7613
Experience:  USAF trained; currently teaching electronics for the DoD.
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Who can I contact to quirey a payment from last month? Who

Customer Question

Hi,
JA: Hello. How can I help?
Customer: Hi,
JA: Hi. How can I help?
Customer: Hi, who can I contact to quirey a payment from last month ?
JA: Hello. How can I help?
Customer: Who can I contact to quirey a payment charged to my account last month?
JA: What's the brand and model of your product?
Customer: Does know hence the quirey,
JA: What have you tried so far?
Customer: Checked my Amazon account which shows no transaction. The only information I have is on my current credit card statement, it reads "Amazon Prime *IK3MS2T95" charge £79.00
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No thanks.
Submitted: 6 months ago.
Category: Consumer Electronics
Expert:  Dan T. replied 6 months ago.

Welcome to the site! I'm Dan and I'd be happy to help! The £79.00 charge you're seeing is for your Amazon Prime subscription renewal, which is why it doesn't appear under your historical purchases. The charge auto-renews annually. If you'd like to change your subscription, you will need to visit >>THIS LINK<< and request it. I hope that answers your question! If you need anything else, just ask.

Customer: replied 6 months ago.
I don't have an Amazon Prime subscription and never have.
Expert:  Dan T. replied 6 months ago.

I see. In that case, you should absolutely click the link I provided in my last message and have it canceled. They can also process a refund for you.

Customer: replied 5 months ago.
Sorry you were unable to phone me back, I hope I don't get charged the £16.00
Customer: replied 5 months ago.
Is this chat still live?
Expert:  Dan T. replied 5 months ago.

Yes, I'm here. I'm not privy to the billing side of things here, so those concerns would need to be addressed to customer service on the homepage.