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*ElectronicsTech
*ElectronicsTech, Technician
Category: Consumer Electronics
Satisfied Customers: 12027
Experience:  Customer Service Support and Repair Technician
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I can't remember my kindle access password numbers and so

Customer Question

I can't remember my kindle access password ***** and so cannot open kindle to read anything.
JA: Just to clarify, what device or product are you trying to access?
Customer: My amazon Kindle
JA: What's the brand and model of your product?
Customer: Kindle Fire. That's all I know
JA: What have you tried so far?
Customer: Going to Amazon online and I think I have mistakenly reset it.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 9 days ago.
Category: Consumer Electronics
Expert:  *ElectronicsTech replied 9 days ago.
Hi,
My name is Randy, I am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
Try this please.
From the lock screen on your Fire tablet, enter the wrong password or PIN five times.
Choose Reset Your PIN from the notification.
Enter your Amazon account password, then tap Continue.
Enter a new PIN or Password, then tap Finish
Customer: replied 9 days ago.
Okay I have done that.
Expert:  *ElectronicsTech replied 9 days ago.
Were you able to get the password reset?
Customer: replied 9 days ago.
I hate to tell you but I don't even remember that either.
Customer: replied 9 days ago.
No. I think because I don't remember the Kindle account password
Expert:  *ElectronicsTech replied 9 days ago.

You can Reset Your Password

If you've forgotten your password, you can reset it by going through the "Forgot Your Password" process on the Amazon website.

Follow this link please >https://www.amazon.com/gp/help/customer/display.html?nodeId=201121280