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Cameron
Cameron, Customer Service
Category: Consumer Electronics
Satisfied Customers: 751
Experience:  Owner/Photographer at Cam Roda Creativita
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I i have problems with my google assistant not operating any

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i i have problems with my google assistant not operating any of my home devices
JA: What's the brand and model of your product?
Customer: I have iphone 11 pro and a home hub
JA: Who makes your router?
Customer: asus they all work on my phone by using the app for that device
JA: What have you tried so far?
Customer: but not through my assistant
JA: Anything else you want the Network Expert to know before I connect you?
Customer: i expect they may say i have to delete the assistant app and reload it which is the only thing i have not tried
Customer: replied 10 days ago.
it has done this after i upgraded to the latest ios
Customer: replied 10 days ago.
the error message i get is just that ther is an error
Customer: replied 10 days ago.
Screen shot
Customer: replied 10 days ago.
I have all 4cameras running live but it just said it is not supported . Before i updated my ios all worked

Hi there, my name is Cam & I’m a tech expert here with JustAnswer. I just came across your issue and want to help you try and find a solution!

Whenever you’re ready, just send me a message here in the chat and we can get started trying to solve your issue!

 

Unfortunately my answer here is going to be somewhat short and expected: You were correct, the best and only next step here is to delete all the cameras from the app, and delete the app, then re-download everything again and start from scratch.

Cameron and 4 other Consumer Electronics Specialists are ready to help you