Electronics Repair Questions? Ask an Electronics Technician
Hey there! Welcome to Just Answer, an independent, paid-support site. Sorry to hear you're having problems, my name is Wes and I'm going to do everything I can to help you find the information you need. What is the brand and model number of the TV? The model number is usually on a sticker or plate on the rear of the TV. If there is a product code, version number, or serial number, please let me know what the first 5 to 8 characters are in addition to the model number of the TV.
Are you using the TV's built in streaming functions or are you using an external fire TV stick or Roku device?
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