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Ameen Khan
Ameen Khan,
Category: Consumer Electronics
Satisfied Customers: 10893
Experience:  Senior IT Support Specialist at Brookfield Asset Management
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FACTORY RESET CANT GET STICK TO WORK, 2ND GEN FIRESTICK,

Customer Question

FACTORY RESET CANT GET STICK TO WORK
JA: What's the brand and model of your product?
Customer: 2ND GEN FIRESTICK
JA: What have you tried so far?
Customer: UNPLUG FOR TEN MINUTES RETRY,UNABLE TO UPDATE
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: NO
Submitted: 14 days ago.
Category: Consumer Electronics
Expert:  Ameen Khan replied 14 days ago.

Hi! My name is Ameen and I'll be assisting you today. You have reached JustAnswer, an online question and answer company

Please note when the offer for Secure Remote Assistance appears, that is NOT REQUIRED (But Helpful)

I am sorry you are having this concern, I will do my best to help you today.

To answer your question ->

Please factory reset and then wait 45 minutes and then connect to another port then ensure its connected to wifi

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