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Richard
Richard, Engineer
Category: Consumer Electronics
Satisfied Customers: 74726
Experience:  Electronics Engineer
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I have a new CL7400 device but when I try to charge it on

Customer Question

I have a new CL7400 device but when I try to charge it on the base it only
JA: How long have you had your CL7400?
Customer: flickers on red and reverts to green. The device does not work so is it just not charging? Mike I have only hadit 3days
JA: What have you tried so far?
Customer: Putting it on the base which is switched on and showing a green light
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Virtual-mod replied 1 year ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Richard replied 1 year ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your phone. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please remove the power to the base unit and the batteries from the handset

Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.

Please let me know the results

Thank you

Customer: replied 1 year ago.
Please cease work on this problem the manufacturers could easily solve my problem.
Expert:  Richard replied 1 year ago.

ok

Customer: replied 1 year ago.
Please cease work on this problem
Expert:  Richard replied 1 year ago.

ok

Customer: replied 1 year ago.
ZPlease cease work on this problem
Expert:  Richard replied 1 year ago.

yes I saw your previous 2 messages