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Anikesh G
Anikesh G, CCIE
Category: Consumer Electronics
Satisfied Customers: 1991
Experience:  SAP Customer Relationship Management Consultant at Wipro Technologies
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Unable to view Alex Rider on Amazon Primr. Please help,

Customer Question

Unable to view Alex Rider on Amazon Primr. Please help
JA: What are you having trouble accessing or opening?
Customer: programme will not run!
JA: What's the brand and model of your product?
Customer: LG smart tv
JA: What LG model do you have? How old is it?
Customer: othet programmes on prime , no problems!
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No only on Alex Rider.
JA: How long has this been an issue with your LG? What happened right before this?
Customer: only just become Amazon Prime customer. Tried last night and today. Everything else works with the t.v
JA: Anything else you want the TV Expert to know before I connect you?
Customer: we even trieda different episode of Alex Rider in case it was just a problem the the first episode
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Anikesh G replied 1 year ago.

Hi there and welcome to Just Answer tech support, I'm expert Ashu. I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

As per my understanding, you are trying to watch Alex rider series and not able to find one on Amazon Prime? Is that correct?

If yes, please click on the below link which will take you straight back to the Alex Rider page on Amazon Prime.

https://www.amazon.co.uk/Alex-Rider-UK-Season-1/dp/B089CRQKS4