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Alex Royce
Alex Royce,
Category: Consumer Electronics
Satisfied Customers: 2501
Experience:  Technical Consultant at Prism
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Account locked We have detected suspicious activity on your

Customer Question

Account locked
We have detected suspicious activity on your account and have locked it as a precaution. We have emailed you instructions on how to unlock your account. I keep getting this message on Amazon
JA: Are you logged into your email account on any other devices?
Customer: nope
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: phone number yes
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no thanks
Submitted: 12 days ago.
Category: Consumer Electronics
Customer: replied 12 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 12 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Alex Royce replied 12 days ago.

Hello my name is ***** ***** it is a pleasure to be able to assist you here today. This may be a fraudulent email and in fact Amazon are not trying to gain access to your account at all. To be sure please go to; https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201909030 and secure your account.

Thank you

Alex