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Jeffrey B
Jeffrey B,
Category: Consumer Electronics
Satisfied Customers: 3740
Experience:  ICT Support 1/2/3/ Line at Peopleware
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Can tell me how to reset a forgotton amazon pin, amazon fire

Customer Question

hi can tell me how to reset a forgotton amazon pin
JA: Just to clarify, what device or product are you trying to access?
Customer: amazon fire tv box
JA: How old is your Fire TV?
Customer: 4 o 5 years old
JA: What have you tried so far with your Fire TV?
Customer: not very far it keepasking for the pin
JA: Anything else you want the Video Expert to know before I connect you?
Customer: I just want to reset the forgotten pin
Submitted: 7 days ago.
Category: Consumer Electronics
Expert:  Jeffrey B replied 7 days ago.

Hello, my name is*****'m happy to assist you today with your amazon pin, Lets get started!

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can we please try the following:

From the lock screen on your Fire tablet, enter the wrong password ***** PIN five times. Choose Reset Your PIN from the notification. Enter your Amazon account password, then tap Continue. Enter a new PIN or Password, then tap Finish.

Please let me know how this goes.

Kind regards,

Jeffrey