How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Jeffrey B Your Own Question
Jeffrey B
Jeffrey B,
Category: Consumer Electronics
Satisfied Customers: 3957
Experience:  ICT Support 1/2/3/ Line at Peopleware
72451768
Type Your Consumer Electronics Question Here...
Jeffrey B is online now

I have a Forerunner 735XT for some reason it is pausing

Customer Question

Hi I have a Forerunner 735XT for some reason it is pausing itself and not recording my correct mileage and stats etc
JA: How long have you had your Forerunner?
Customer: Just over a year
JA: What have you tried so far with your Garmin product?
Customer: I've tried to reset I've turned off auto pause etc
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 8 days ago.
Category: Consumer Electronics
Expert:  Jeffrey B replied 8 days ago.

Hello, my name is*****'m happy to assist you today with your Forerunner 735XT, Lets get started!

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can we please try the following:

please install the drivers and firmware here:https://www8.garmin.com/support/download_details.jsp?id=10060

Please let me know how this goes.

Kind regards,

Jeffrey