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Richard
Richard, Engineer
Category: Consumer Electronics
Satisfied Customers: 73964
Experience:  Electronics Engineer
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I need to change the card details of my kindle account. I do

Customer Question

I need to change the card details of my kindle account. I do not have a smartphone so cannot click on the link I keep getting sent for which ever way I try.
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: I do not have a smartphone.
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: I DO NOT HAVE A SMARTPHONE
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: I KEEP TELLING YOU I DO NOT OWN A SMARTPHONE
Submitted: 20 days ago.
Category: Consumer Electronics
Expert:  Richard replied 20 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

To do this you must update the details via your computer on your Amazon account.

To do this, please do the below steps.

Visit the page for your account -https://www.amazon.com/manageyourkindle

- Log into using your Amazon account (the same Amazon account you have registered on your Kindle)

On the right side select "Settings"

Under 'Kindle Payment Settings' (first option)

Click 'Edit Payment Method'

Change your credit card details.

Restart your Kindle and it will update

It will then be updated

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Thank you