Electronics Repair Questions? Ask an Electronics Technician
A few quick questions to help me best help you:
What is the complete Model Number? (you will find this info on a sticker on the back of the projector)
Are you seeing any lights/indicators on it? (color, solid/flashing, pattern, etc)
Hello, sorry I missed you last night, I"m in the US on a much different time zone and was offline for the night when you replied.
Could you look for the actual model number? What you sent is just a partial series/type, there should be a number like
IN3138HD for example.
You should have indicators for power, temp, and lamp, can you tell me what each of those are doing?
Thanks for checking,
Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, meaning a faulty control board, though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc). This could also be the result of age related wear and tear; as a 2014 model, that type of failure wouldn’t be surprising. There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation: 1) Unplug the power cord from the outlet 2) Wait at least 1 hour (60+ Minutes) 3) Press and hold the power button (on the projector, not the remote) for 30 seconds 4) Keep holding power button while plugging back in, and for another 30 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors. If this reset process does not work, it would unfortunately confirm an internal hardware failure. This is something that would require repairs to correct; though repairs for these units just isn't feasible. There are few parts available for them any longer and labor alone be about as much as a new model. I can help you with finding a repair shop, or recommending replacement options, if desired. My apologies for the news,