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Jeffrey B
Jeffrey B, Technician
Category: Consumer Electronics
Satisfied Customers: 6196
Experience:  ICT Support 1/2/3/ Line at Peopleware
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Someone used my givt cards 30 of Mey, is possible to check

Customer Question

Hi , someone used my givt cards 30 of Mey , is possible to check who's used my cards ,he said that he is a police officer
JA: What's the brand and model of your product?
Customer: I never ordered yet in amazon, sorry
JA: What have you tried so far?
Customer: But l have the cards
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Yes ,is is possible to regain money back
Submitted: 21 days ago.
Category: Consumer Electronics
Expert:  Jeffrey B replied 21 days ago.

Hello, my name is***** the technician assigned to your question about your gift cards, lets get started! I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

where did you buy the gift cards?

Kind regards,

Jeffrey

Customer: replied 21 days ago.
Hi, Jeffrey l buy it 30 of Mey 3 givt cards
Expert:  Jeffrey B replied 21 days ago.

understood, thank you, hello,

where did you buy these?

Kind regards,

Jeffrey

Customer: replied 21 days ago.
Sorry l has no more money for live call
Customer: replied 21 days ago.
Ok , l spent 350 pounds for this gift cards all my money
Expert:  Jeffrey B replied 21 days ago.

understood, thank you,

where did you buy these?

Kind regards,

Jeffrey

Customer: replied 21 days ago.
I can provide the gift cards l spend 350 pounds
Customer: replied 21 days ago.
Are you still there ?
Customer: replied 21 days ago.
Dogsthorpe, Peterborough
Expert:  Jeffrey B replied 21 days ago.

yes of course,

where did you buy these cards? amazon?

Kind regards,

Jeffrey

Customer: replied 21 days ago.
In the post office and subway
Expert:  Jeffrey B replied 21 days ago.

i see,

which post office?

these are gift cards for google play or apple?

Kind regards,

Jeff

Customer: replied 21 days ago.
Dogsthorpe centre avenue
Customer: replied 21 days ago.
Sorry but l don't know ,ist the black gifts cards
Customer: replied 21 days ago.
one voucher 90 pounds
Expert:  Jeffrey B replied 21 days ago.

Thank you,

these are gift cards for google play or apple?

Kind regards,

Jeff

Customer: replied 21 days ago.
I don't know, how l can check for what is the cards
Customer: replied 21 days ago.
I can sent it the pictures of the cards, but I don't know how
Expert:  Jeffrey B replied 21 days ago.

Thank you,

where are the gift cards for? amazon? google?

Kind regards,

Jeffrey

Customer: replied 21 days ago.
I'm really stressed it was all my money
Customer: replied 21 days ago.
Amazon
Customer: replied 21 days ago.
I also can tell you times when I bought the cards
Expert:  Jeffrey B replied 21 days ago.

understood, thank you

did you check the gift cards here:https://www.amazon.com/gp/help/customer/display.html?nodeId=G5D4TA7NBKQT7GW2

Please let me know how this goes.

Kind regards,

Jeff

Customer: replied 21 days ago.
No l not check, ,because my English is not well sorry
Customer: replied 21 days ago.
l not understand everything
Customer: replied 21 days ago.
I have problem to login
Expert:  Jeffrey B replied 21 days ago.

Thank you,

you do not know the password?

which email do you use?

Kind regards,

Jeffrey

Customer: replied 21 days ago.
I know my email address is [email protected] o2.pl
Expert:  Jeffrey B replied 21 days ago.

Thank you,

shall i reset the password ***** that amazon account?

Kind regards,

Jeffrey

Customer: replied 21 days ago.
thank you
Expert:  Jeffrey B replied 21 days ago.

Thank you,

We're sorry. We weren't able to identify you given the information provided

is there another amazon account email address?

Kind regards,

Jeffrey

Customer: replied 21 days ago.
l use this one ,
Expert:  Jeffrey B replied 21 days ago.

amazon cant find any account on 

[email protected] o2.pl

Kind regards,

Jeffrey

Customer: replied 21 days ago.
Let me check again
Customer: replied 21 days ago.
I can go on link you send me but l don't know how l can check my cards there
Customer: replied 21 days ago.
I would like to know if I can get my money back or if there is any chance, please
Expert:  Jeffrey B replied 21 days ago.

yes of course, i am sorry to read this. this can be done here: https://www.justanswer.co.uk/help/how-to-request-refund

Please let me know how this goes. Kind regards, Jeff

Customer: replied 21 days ago.
Ok l gonna check now, thank you
Expert:  Jeffrey B replied 21 days ago.

you are welcome,

Kind regards,

Jeffrey