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Good evening, I am Dr Elliot and hope that I can help
This appears to be a form of acne, have you been using anything for this so far?
Have you been on any oral medications such as Lymecyline? or similar oral antibiotics
I can understand, it is also very uncomfortable.
Give them a call this week coming, I am certain they would be happy to step up your treatment, there are still lots of options, and if it doesn't help then I would suggest you ask to be referred to a dermatologist
Plenty of other options you haven't tried yet, so plenty of hope, but get them to support you with this
Please see this link for some information on what they may suggest. Just speak with your doctor, and get them a photo to see what it is like now
Please could I ask you kindly rate my response, this is the only way that I am credited for answering questions, thank you