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Rusty, Customer Service
Category: Digital Cameras
Satisfied Customers: 5990
Experience:  Digital media expert, Computer program and operating system expert
Type Your Digital Cameras Question Here...
Rusty is online now have the most amazingly detailed and

This answer was rated: have the most amazingly detailed and MATTE finish look images.
we have a canon t3 100d camera.

when we take images it usually results in a glossy shiny look and we cannot fathom out just how to get no glare/light and basically would like to know how to achieve the images at the above website.

we use adobe essentials as an editor and use the magic wand in an attempt to get a uniform transparent background, however there are always grey areas towards the bases of pieces.

our setting are usually on M and 1600 ISO
We use a tripod lighting system

anyhow what is the secret to getting images as the example website ? we would love to be able to replicate those images with a matte finish

Hello, my name is Rusty. I had a customer come here last month with the same type of problem taking pictures of picture frames. They kept getting a glare off of the glass. Here's the concept:

Light will bounce off of a shiny surface, just like a mirror. The trick is to get the light off to the side (or even better, 2 lights on opposite sides) at such an angle that the light doesn't bounce back into the camera lens. If you need to back the lights up quite a distance and decrease your shutter speed, that may be the best way to tackle the project.

You can even practice with a mirror or piece of glass so you can see the light really well. Put your eyes where the camera lens needs to be, then position the light so you cannot see it in the mirror. The light will then bounce away from the lens, and you should be able to take great pictures.
Customer: replied 5 years ago.

weve tried that basic method to no avail. if you look at the example website, those pictures are incredible, arent they? so are you advising this is obtained by what you have offered as advice?

Absolutely. If you look at this marble chess set, you can see the light reflection from the black pieces, and see actually how far to the side the light is placed. You'll notice that the light is almost at the same angle as the camera. Due to the lack of shadows, that tells me that there is another light placed on the adjacent side.

That board is shiny enough to get the glare, but with strategic light placement, the picture turns out great.
Customer: replied 5 years ago.

do you think they are using adobe photoshop or similar to remove background? or is this simply as you say a matter of correct lighting and point and shoot? incidently i have just purchased a light box (not tent) do you think this will help somewhat to acheive our goals?

I think the tent would work better, but I think a light box will take a bit of repositioning the light in order to get rid of the glare. I do think they use photoshop to get rid of the background. Look at the imperfections along the bottom of this photo:

A combination of the light and photoshop is what it takes for these photos. The glossy finish is what makes these types of photos difficult. That is definitely the position of the light. The imperfections are the effect of photoshop. I can't tell for sure if they used a light box, but to me it looks like a couple of tents, positioned just right. The easiest way to find the perfect position is with a mirror and your eyes. If you cannot see the glare, the camera won't pick it up either.
Rusty and other Digital Cameras Specialists are ready to help you
Customer: replied 5 years ago.

may i ask your method of removing background to acheive transparency (white) background using per say adobe elements?

Here is a good video tutorial to help you. As long as you use a different color background than the subject, you should be able to remove the background without problems. In this video, he uses a pear. Notice when he zooms in that there is quite a bit of detail like different shades of light, and water droplets that aren't affected. Even though his background is white, you can do the same with other colors. If you put the subject on a large white piece of cardboard or art paper, you will have a great start. The trick is to get the shadows removed with the light before you take a picture. Here is the link: