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Ask Viet - Camera Tech Your Own Question
Viet - Camera Tech
Viet - Camera Tech, Technician
Category: Digital Cameras
Satisfied Customers: 39596
Experience:  Troubleshoot digital cameras.
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Powershot S100 - Lens will not retract. Message comes up "Lens

Customer Question

Powershot S100 - Lens will not retract. Message comes up "Lens error will shut down. Restart the camera" Can't as it won't go back in. Can't find a repairer near Leicester
Submitted: 4 years ago.
Category: Digital Cameras
Expert:  Viet - Camera Tech replied 4 years ago.

Hello Denise! Thank you for your question. I will be assisting you today.

I'm sorry, this is a known issue with this camera model; there is a disconnected part inside the camera.

I suggest not to disassemble the camera yourself as Canon will repair this for you free of charge, regardless of the warranty status. Please contact a local Canon authorized service facilities:
(+44) 0844(NNN) NNN-NNNNbr/>

If you have any further question, please click on the Reply to Expert tab below and reply back to me. Thank you very much.