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Richard, Camera Repair
Category: Digital Cameras
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Experience:  Camera Repairman
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Digital Cameras

Ive installed Canon XF Utility 1.3 and Im trying to update

I've installed Canon XF Utility... Show More
I've installed Canon XF Utility 1.3 and I'm trying to update the plugin to 2.0.3. When I do the install program says the utility is already installed. What do I need to do to upgrade the utility on my MacBook Pro?
Submitted: 3 years ago.
Category: Digital Cameras
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replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

To uninstall it (which you need to do first) please do the following

From [Applications], open [Canon Utilities].

Move [Canon XF Utility] to the [Trash].

Move the following file to [Trash].

/ Library / QuickTime / XFMpeg2Dec.component

Once done, restart the computer and you should now be able to install the latest version.

Let me know the results please

Thank you