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adamd-mod, Other
Category: Digital Cameras
Satisfied Customers: 9
Experience:  Just Answer Moderator
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I have just bought a Canon IXUS 265 H. I am having a problem

Customer Question

I have just bought a Canon IXUS 265 H. I am having a problem setting up the Wifi with my computer. I am on Virgin Wifi and have no problems with my computer. Its probable that I'm either not doing it right or my computer is not compatible. Please can you advise as the manual does not contain enough set up instructions.
Len Brown
Submitted: 3 years ago.
Category: Digital Cameras
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

To do this, on the Camera do the following.

Access the Wifi Menu

Choose Target device as computer

Choose Add A Device

Choose Access Point

You should then see your network to connect to

Let me know the results please

Thank you
Customer: replied 3 years ago.

The only setting on the Wifi screen is Target History then on/off

Expert:  Richard replied 3 years ago.
Sorry I don't completely understand Len

Maybe it is easier if you can follow the instructions on Page 99 on my link below

Let me know if you have any difficulties please with as much detail as possible.
Customer: replied 3 years ago.

Sorry still no joy. There is nowhere on the menu that I can select target. The Information and pictures on page 99 do not seem to relate to my camera.

Expert:  Richard replied 3 years ago.
The manual is for the canon ixus 265 h Len.

Can you double check the model you have please.

Customer: replied 3 years ago.

Sorry missed one letter. It should read ixus 265 hs. Does this make any more sence.

Expert:  Richard replied 3 years ago.
ok, thats the manual I gave.

Are you saying nothing in it matches what you see?

Customer: replied 3 years ago.


Expert:  Richard replied 3 years ago.
ok, I will have to opt out.

The instructions I gave and the manual, are for the model your indicating.

If the instructions do not work and the manual does not match, I am not sure of the issue and will have to opt out for another expert that may have new ideas sorry.

You do not need to do anything, you will be notified when a new expert takes your case

Sorry I could not solve this for you

Expert:  adamd-mod replied 3 years ago.


It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.

I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thanks for your patience,