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Rick, Technician
Category: Digital Cameras
Satisfied Customers: 1727
Experience:  I'm a photographic equipment technician with over 25 years in the business
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I have a canon MV800 camcorder, I recorded an hour long video

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I have a canon MV800 camcorder, I recorded an hour long video on Saturday, when I played it back the screen was blank, just the normal blue background.
I then put a cassette in the camera I had previously recorded, and the same thing, just blank, although the tape was moving.
I did have a previous problem, vertical lines across the screen, so you could see part of the picture, punctuated with vertical bands, I cleaned the heads a couple of times, and the video pictures were alright again, but it seems more serious this time, hope you are able to help, thank you.

Hi. My name is*****'m a camera repair technician with over 20 years in the business and I'll be glad to help you with your question today.

This is due to either a dirty or defective video drum. These will become embeded with oxides fron previous tape and usually requires a good, professional cleaning to cure. It takes solvents and very special care to clean the drum properly and most camera technicians are experienced in this.

Rick and other Digital Cameras Specialists are ready to help you
Just a quick follow-up to see if I can be of further assistance.