How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 44535
Experience:  Camera Repairman
Type Your Digital Cameras Question Here...
Richard is online now
Digital Cameras

When trying to load photos from camera (A800) to PC an error

message appears stating -this application... Show More
message appears stating -this application has requested the Runtime to terminate it in an unusual way. Please contact the applications support team for more information.
Submitted: 2 years ago.
Category: Digital Cameras
Show Less
Ask Your Own Digital Cameras Question
replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me when this problem started and the version of windows you use please
Customer reply replied 2 years ago.

The problem started about a week ago .The PC uses Microsoft Vista software.

Richard, Camera Repair replied 2 years ago.
Thank you
I want you to do the following please to undo any corruption that has occurred.
Close all programs.
Click start and type in
system restore
press enter
Follow the onscreen instructions and perform a restore choosing a restore date from when this last worked (so before a week ago)
Let this complete and tell me please if you still get the error.