Digital Camera Repair Questions? Ask a Camera Expert.
Windows 7 64bit
I had not used the scanner for over a month and when I tried on Monday I found this problem
No change. Same comment flashes up
I used the original CD M1.1 which is the CD Rom d'installation
Regrettably the system restore iled to execute C:Program file (x86) Adobe reader 11\Reader\A3DUtils.dll\ffrom the Restore point. The restore point was damaged or was deleted during Restore.
Now message. A driver supporting Solution Menu Ex is not installed.
Have reinstalled it from disk but still no joy!!!
The only restore point that show up is the one in May which I have tried. No others appear to be in the system.
I have managed to get the scanner working through "Devices and Printers" and scan the documents I needed.
When I went into the www.revouninstaller.com in the Advanced scan should I have deleted
ALL the tree of entries or just the bottom ones?
The Canon menus for running the scanner still don't work and the scanner is not recognised as a twain scanner. Still, it is able to be used!