How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 673
Experience:  Working with digital cameras & questions for nearly 8 years.
Type Your Digital Cameras Question Here...
Russell H. is online now

I have a cannon pixma mg5330 printer and the paper has

Customer Question

Hi i have a cannon pixma mg5330 printer and the paper has jammed in the machine , i have followed the directions given in the online manual but i am still unable to free up the paper , what happened to cause it ? i went to print a !!n item ,realised that the paper tray didn't hold sufficient paper and attempted to add more before the start , however i wasn't quick enough and consequently the machine took a big bite of paper and jammed up , there is quite a wad of paper jammed , please can you help
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
It can be an issue with the rollers.
But you can still see the paper correct?