How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 669
Experience:  Working with digital cameras & questions for nearly 8 years.
Type Your Digital Cameras Question Here...
Russell H. is online now

I've got a Cannon DW_100 Burner and a Cannon Legria HFS21

Customer Question

Hi I've got a Cannon DW_100 Burner and a Cannon Legria HFS21 camcorder are they compatible as when i try to use them together i just get a message that says ( cannot read the disc . check the disc.)
Submitted: 2 years ago.
Category: Digital Cameras
Expert:  RUSSTING replied 2 years ago.
Hi, The Canon DW_100 Burner and a Canon Legria HFS21 are compatible units for video shot in all formats except MPX. It sounds like the problem that you are having is with the the burner reading the blank disc, possibly the wrong disc format. What type of disc (DVD-R, DVD-RW, DVD-RDL) are you using?
Customer: replied 2 years ago.
Expert:  RUSSTING replied 2 years ago.
In what mode is the video on the camera shot? FPX, HPX, XP ....ETC.