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Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 44749
Experience:  Camera Repairman
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EOS 600d image and picture colour distorted. Sometimes it corrects

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EOS 600d image and picture colour distorted. Sometimes it corrects itself but mostly it is distorted
Hi there Keith and welcomeyou have already done a few steps.Have you also tried a different Memory card?
Customer: replied 2 years ago.
Different card but same brand Kingston 16gb but camera shows the same distortion without a card
ThanksRemove the battery pleaseThen hold the shutter button down for 60 seconds then release.Put the battery back in and turn on the camera and tell me if the photos now show better please.
Richard and 2 other Digital Cameras Specialists are ready to help you
Customer: replied 2 years ago.
Camera won't switch back on
Customer: replied 2 years ago.
problem still there - dont worry about phoning
oh I just see not to call..Is the battery charged up?
Customer: replied 2 years ago.
Yes I charged it yesterday but its not a new battery
ok, put it in the charger for 10 minutes, then in the camera and tell me if it now comes on please
Customer: replied 2 years ago.
ok doing
Customer: replied 2 years ago.
Ok back on line. Battery in and distortion still there
Thanks It is the internal imaging chip that is faulting. It is not receiving all light as sensors on it are failing, the image quality will get worse I am really sorry about this and you are going to have to return the camera to have the mainboard that it resides on, replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you. I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know. Thank you
Customer: replied 2 years ago.
Bad news but I was beginning to suspect hardware. is there a reason sometimes it is ok?
The camera is out warranty is it likely to be a costly repair - I only ask so I can decide whether it is worth it.Thanks for trying
If it is out of warranty it is not worth it Kieth, as the mainboard and labour is more costly then a replacement camera.The chips wear out over time as the sensors become numb to light after repeated use. The lifetime of them depends on how well they were manufactured and the quality of the material.
Customer: replied 2 years ago.
Thanks again and goodbye