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Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 44596
Experience:  Camera Repairman
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How can I transfer photos from the camera to my Pictures

Customer Question

How can I transfer photos from the camera to my Pictures Library please?
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please the make and model of the camera and if your on a windows or mac computer and which version?

Thank you

Customer: replied 1 year ago.
I have a Laptop HP G72-BO2SA PDC/4/320/17.3 bought in 2011 with Windows 7. Although I attach the USB cable no photos appear on screen, There is also a slot at the side for a Digital Camera card. I am sorry but I find the instructions on the CD that came with the camera very complicated and not easy to follow. Muriel Anderson
Expert:  Richard replied 1 year ago.


Connect the camera to the computer via the USB cable

Then click on Start, Computer.

In the new window that opens, click on Computer, then check there for the camera.

Look for a folder on it called DCIM and you will see your photos there that you can then copy to your computer.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know how you go please.