How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 669
Experience:  Working with digital cameras & questions for nearly 8 years.
Type Your Digital Cameras Question Here...
Russell H. is online now

I am trying to insert scanned photos in to Open Office text

Customer Question

I am trying to insert scanned photos in to Open Office text documents. I can get as far as far as displaying a preview, but when I press 'scan', nothing happens. I am using a Canon Mg5450 printer and Windows Vista Home Premium. Looking on the 'help' list, it says that TWAIN is required. How can I check if this is installed?
I am a 'silver surfer' with limited knowledge of computers and computer terms.
Please help.
Alan Read
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  nathan_mills replied 1 year ago.

Hi Alan. Welcome to justanswer.

Can you opt for Secure Remote Assistance so that I can troubleshoot for you.