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Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 43454
Experience:  Camera Repairman
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I have a Canon EOS 500D camera and it will not take photos.

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I have a Canon EOS 500D camera and it will not take photos. It switches on but I cannot depress the button to take a photo

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and try to turn it on.

Tell me please if it now functions correctly

Thank you

Customer: replied 1 year ago.
The camera still will not function


Can you put in a different memory card into the camera please and tell me if with this it allows you to take a photo .

Richard and other Digital Cameras Specialists are ready to help you


I called but it says it is not accepting calls and to hang out? Maybe you have a block on private numbers?

Customer: replied 1 year ago.
I have now unblocked our telephone


still blocked

have you tried a different memory card?

Customer: replied 1 year ago.
It is maybe best if you phone me on***********- as I cannot seem to unblock our landline phoneJames
Customer: replied 1 year ago.
RichardJust tried my Canon EOS500D after your instructions to leave the battery overnight et al - and it now functions perfectly. Many thanks for all of your help and patience.James