How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 669
Experience:  Working with digital cameras & questions for nearly 8 years.
Type Your Digital Cameras Question Here...
Russell H. is online now

I bought a CP910 about 2 years ago but there was no El

Customer Question

I bought a CP910 about 2 years ago but there was no El Capitan driver at that time. With the latest driver available I dusted off the printer and tried to download the driver and install it. My Mac (OS-X 10.11.6) asks me to choose the driver file. The .dmg doesn't seem to integrate.
Do you have any suggestions?
Submitted: 1 year ago.
Category: Digital Cameras
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Please tell me what happens when you try to use the DMG file for the latest driver. Any error message(s) might be significant.