How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 12255
Experience:  Working with digital cameras & questions for nearly 8 years.
Type Your Digital Cameras Question Here...
Russell H. is online now

Re pixma printer MG6450 I want to follow your instructions

This answer was rated:

re pixma printer MG6450 I want to follow your instructions but cannot remove ink cartridges
as suggested. What now please?

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

If the ink cartridges cannot be removed because the carriage is obstinately not moving into the 'open' where you can get at the printing cartridges, then you may have to do this:

1. turn Off the printer

2. unplug it

3. reach into the printer, and gently move the carriage into accessible position. (Warning: if the carriage resists moving when the power is Off, do not force it! damage to your printer may result.)

If there is some other impediment to removing the cartridges from your Canon printer, please let me know in more detail why it is that it is difficult, and I will advise and help you further.

Russell H. and 2 other Digital Cameras Specialists are ready to help you