Digital Camera Repair Questions? Ask a Camera Expert.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
What seems to be the problem with the PowerShot SX-series digital camera, that you are asking about?
I'm here... just a moment...
I'm not sure I'm qualified to help you with this sort of problem (since it involves an Apple iPad.)
But I can give you some free advice in general: whatever you are doing over and over, stop, think about it, and try some slightly different approach. Because, if it isn't working now, something is wrong about the situation (even if only, that the camera's WiFi no longer works... come to think of it, I also advise you to check the settings on your iPad, to make sure the WiFi on it is still On or Enabled.)
I have Opted Out, opening this case to other Experts in this category, with my apologies.
Hi there and welcome
Can you remove the battery from the camera please then hold the shutter button down for 60 seconds then release.
Wait 5 minutes, put the battery back in turn it on.
Then on the iPad go to settings, general, reset, reset network settings
Once done, then try to connect it to the camera
Let me know the results please
ok, on the iPad choose reset settings instead
Does that help?
No, I want you to choose Reset all settings not network settings now.
ok, it was not listed that it had the issue with multiple devices, if so then you will need to do a reset of the camera
To do this
Turn on your PowerShot and press the "Menu" button to open the menu in the viewfinder window.
Press the directional arrows on the Func.Set button to select the "Tools" tab, which is represented by a wrench and hammer icon. The Tools menu appears in the viewfinder window.
Scroll to "Reset All" using the directional arrows on the Func.Set button.
Press the "Func.Set" button to select Reset All. A "Reset Settings to Default?" message appears. Highlight "OK" using the directional buttons and then press "Func.Set" to select it and restore your camera's factory settings.
Then tell me if it connects