Digital Camera Repair Questions? Ask a Camera Expert.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Can you pivide me the phone number to call you on please?
thanks, ***** ***** a customer at the moment and will call in 5 minutes.
You are blocking calls with no numbers show, and I cannot turn that off here
Can you remove the block please so I can call
Ok, I'll givethe instrutions here
Can you remove the ink from the printer then power it off.
then using a Q-Tip with cleaning alcohol (or warm water if you do not have any), clean out the areas where the ink goes in.
Then use a damp cloth and wipe down the inside of the printer.
Once done, let it dry for 10 minutes
Then put the ink back in, power it on and tell me if it then prints correctly please
This will also allow you to see if any foreign objects are in the printer which may cause this.
ok, remove the power then move them to the middle by hand please
Thank you Peter.
Can you attempt the following please
Repeat up to three times if needed and tell me if this clears the error please.