Digital Camera Repair Questions? Ask a Camera Expert.
Hi there and welcome
With the camera powered on, can you hold the BKT and +/- buttons for 3 seconds then release.
Once done, tell me please how it then performs
Is this just on the screen? Or when you transfer the photo to the computer you also see it on the picture there?
It is the imaging chip in the camera that has faulted.
I am really sorry about this and you are going to have to return the camera to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
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