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Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 673
Experience:  Working with digital cameras & questions for nearly 8 years.
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FuinepixA345 I have been given this camera as a gift but the

Customer Question

I have been given this camera as a gift but the giver did not realise I now use Windowsw 10. Can kit be up-dated to function on Windows 10 please?I would hate to upset or offend this giver>
Submitted: 8 months ago.
Category: Digital Cameras
Expert:  Richard replied 8 months ago.

Hi there and welcome

It will work directly with Windows 10.

When you connect it to the computer, do you see a popup show?

Please let me know

Thank you

Customer: replied 8 months ago.
Hi Richard
I did not see a pop-up show. I did get a message saying the connection cannot be made because MV?????? somethi8ng could not be found. I shall try again
Expert:  Richard replied 8 months ago.

Can you connect the camera to the computer

Then press the windows key and E so windows file manager shows

Click on This PC, then look under devices and drives.

Tell me what is listed there please

Customer: replied 8 months ago.
I am having real difficulty using the site. I cannot make anything of it. (I am not happy using all this technology anyway). It seems to be lacking some sort of card , or something with a string of letters instead of a name. I am appealing to the lady who is tutoring me in the use of a computer to come to my assistance, but I can't contact her.When I have figured out what it is you require I will get back to you.
Expert:  Richard replied 8 months ago.

Would you like me to connect to your computer and do this for you Michael?