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Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 45547
Experience:  Camera Repairman
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My Canon MG 5650 printer needed a colour cartridge replaced.

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My Canon MG 5650 printer needed a colour cartridge replaced. New cartridge inserted but would not connect ( would not light up) therefore printer showed support code 1660 and stopped working.
I replaced original cartridge which had still been working prior to removal, but it would not connect either.
If I press down on cartridge, light appears, but when pressure removed, no longer connects.
I cannot clean printer, because it no longer works.
Can you please help.Wilf

Thank you for your question, my name is ***** ***** I look forward to assisting you.

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Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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Customer: replied 6 months ago.
Cartridge has now connected - thank you

You are welcome