Digital Camera Repair Questions? Ask a Camera Expert.
Hi there and welcome
Can you remove the battery please then hold the shutter button down for 60 seconds then release.Wait 5 minutes, put the battery back in and try to turn it on.Tell me please if it now starts correctlyThank you
It is the internal Lens drive motor that has faulted, this now confirms it
I am really sorry about this and you are going to have to return the camera to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
Ok, with it being so old, I would advise against a repair, the cost would greatly exceed the value of the camera, but if you really do want it repaired still please provide me your postcode.
Ok, you can call 0845(###) ###-####to organize a repair though again I would advise against it due to the cost.
yes, you can now close this window