Digital Camera Repair Questions? Ask a Camera Expert.
Hi there and welcome
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Once done, let me know if we can proceed please
yes, that is optional to do.
Are you seeing any lights on the printer?
Ok, I did not see any model specified, so it is the Canon MV 960 minicam that will not turn on, is this correct?
Are any lights showing on the camera? Is the screen turning on at all? Even if it is blue and blank?
Have you charged the battery on the camera? If so, what color was the charge light?
Ok, on the external charger, did the light show it was charged completely?
It is the internal mainboard in the camera that has faulted, this now confirms it
I am really sorry about this and you are going to have to return the camera to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
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