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Russell H.
Russell H., Technician
Category: Digital Cameras
Satisfied Customers: 711
Experience:  Working with digital cameras & questions for nearly 8 years.
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Trying to print a word doc on my printer but it keeps saying

Customer Question

Trying to print a word doc on my printer but it keeps saying the printer is in an error state and to contact the canon service center. Thanks
JA: Is your printer displaying the error on all print jobs, even after you restart it?
Customer: Yes!
JA: When did you last update the printer driver software?
Customer: oh gosh I don't know to be honest!
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: It was saying ink absorber full and that if I wanted to continue printing to press the start/colour button on the printer, which I did and it printed a few documents, however now it is saying printer error and I am unable to print.
Submitted: 5 months ago.
Category: Digital Cameras
Expert:  JamesI replied 5 months ago.
The absorber is full and you need to service it