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Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 60554
Experience:  Camera Repairman
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Trying to set up to print photos from comp 5150. I load

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hi trying to set up to print photos from comp 5150. I load paper into rear feeder as per instructions but the paper feed cover will not close tightly with paper loaded. when I press print the notebook screen comes on.
JA: What's the brand and model of your printer?
Customer: canon pixma 5150.
JA: How long has this been going on with your printer?
Customer: new printer. set every thing else up but having any joy with this
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: on friday
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: cant pus h
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Thank you!

Hi there and welcome

From which device are you trying to print from?

Please let me know

Customer: replied 6 months ago.

ok, thats the printer but on which device are you trying to print to it from?

Customer: replied 6 months ago.

Are you connecting the printer to the acer via USB or Wireless?

Customer: replied 6 months ago.

ok, when you go to print, make sure the canon printer is selected, not one note then try to print

let me know how you go please

Customer: replied 6 months ago.
hi Richard all sorted. thanks for your help.

You are welcome and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

Richard, Camera Repair
Category: Digital Cameras
Satisfied Customers: 60554
Experience: Camera Repairman
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